CONTEXTE DU CLIENT
DESCRIPTION DU PROJET
For effective implementation of the project, we organized a working group responsible for the project management and decision-making.
It included members of our team, representatives of the management team of the real estate agency, as well as representatives of groups of future users of the corporate information system.
The project was divided into three main stages: 1) corporate website; 2) CRM system; 3) mobile application and messengers. The first two stages were decided to start at the same time, the third stage – only after delivering 80% of the functionality of the second stage to the customer. For the first and third stages, it was stipulated to use the traditional waterfall approach, for the second – agile.
At the preparatory stage, the work was carried out to survey the business processes of the real estate agency, identify the needs of users, develop the concept of the corporate information system and prepare a detailed requirements specification with the design for the corporate website, and backlog for the CRM system.
Implementation of the project lasted for nearly a year and a half, after which the entire corporate system was transferred to our company for support and further updates.
Site corporate de l'agence immobilière
Système CRM immobilier
Panneau d'administration multifonctionnel
Application mobile Android
Chatbot for Viber and Telegram
To expand the channels of interaction between clients and the real estate agency, we have developed the chatbot for the two most popular messengers Viber and Telegram, which allows users to get an instant response about a list of available properties for sale on a number of parameters, form a request for a call from the agency office for consultation, make an application for buying or selling real estate property, sign up to view the property, adding information to the schedule of the realtor in charge of the property.
AVIS DU CLIENT
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